Terms of Use

Who Can Play?

We want everyone to have a good and safe time at LUCKYCOLA, so there are a few things you need to confirm before you can join the fun and use Our Services at https://luckycola365.com. If these don’t apply to you, then unfortunately, you won’t be able to play, and any bets or winnings might not count. So, by signing up, you’re telling us:

• You’re Old Enough: You need to be at least 21 years old, or whatever the legal age for online gaming is where you live (whichever is older). We’re serious about this! We might ask for ID to prove your age, and if you can’t, or if we think you’re not old enough, we’ll have to pause or close your account. Providing fake age info is a big no-no and breaks our agreement.
• You’re Legally Able to Agree: This means you’re able to make this agreement with us, you’re thinking clearly, and no one is forcing you.
• Where You’re Playing From Matters: You’re not living in or playing from a place where online gaming, or what we offer, is against the law. It’s up to you to know the rules in your area. We can’t promise Our Services are legal everywhere. If you’re in a “Prohibited Place” (we’ll list these and update them on our site), you can’t sign up or play. We use tools to check this, and trying to get around them (like with a VPN from a Prohibited Place) is a serious breach of Our Rules.
• Just for Fun, For You: You’re using Our Services for your own entertainment, not for business, and not for anyone else.
• Your Info is Truthful: Everything you tell us when you sign up and while you use Our Services (like your name, birthday, address, email, payment details) is true, correct, and up-to-date. If anything changes, please let us know quickly! Giving us wrong info could mean we have to close your account, and you might lose any winnings.
• No Bad History Here: You haven’t had an account with us before that we had to close because you broke the rules or did something fishy.
• Your Money is Clean: The money you use to play with us comes from legal sources, not from anything illegal. We might do some checks (like “Know Your Customer” or KYC) to make sure, especially because we have to follow rules about preventing money laundering here in the Philippines. If you don’t help us with these checks, we might have to pause or close your account.
• You’re a Casual Player: You’re not a professional gambler trying to use complex systems or working with others to get an unfair edge. Our games are for people playing for fun.
• Our Team and Their Families: If you work for this Website, or for companies connected to us (like our parent companies, partners, advertisers, etc.), or if you’re close family to someone who does, you can’t register or play games for real money. This helps keep things fair for everyone.

When you agree to Our Rules, you’re also okay with us doing checks to confirm who you are, your age, and where you live. This helps keep things secure and prevents naughty stuff like money laundering. We might need to share your info with trusted partners who help us with these checks.

Your Side of the Deal

To make sure https://luckycola365.com is a great place for everyone, we need you to take care of a few things. Playing by these rules means you can keep enjoying Our Services.

• Keep Your Account Safe: Your username and password are like keys to your castle – keep them secret and safe! Don’t share them with anyone. Anything that happens on your account is considered your doing. If you think someone else might know your login details or has used your account, tell us right away. We can’t be blamed if someone gets into your account because you weren’t careful with your password, especially if you didn’t try hard to protect it. We really suggest using strong, unique passwords and turning on 2-Factor Authentication (2FA) if we offer it. Changing your password regularly is a good idea too!
• Keep Your Info Real: Make sure all the details you give us (name, address, email, payment info) are correct and you keep them updated. If you move or change your email, let us know! Giving us false info is a big deal and could lead to your account being closed and losing any winnings.
• Play by the Law: Only use Our Services for legal fun, following Our Rules and any laws in the Philippines and where you live. Don’t do anything that could mess up Our Services or stop others from enjoying them.
• Gamble Responsibly: We know gaming can be super fun, but it can also be addictive. It’s up to you to manage how much you play. We offer tools to help you stay in control, like setting limits on how much you deposit, lose, or how long you play. You can even choose to take a break (self-exclude). Please use these tools if you think you need them. Don’t try to get around these responsible gaming features. If you need help or think you might have a gambling problem, please reach out to support groups that can help.
• Spot a Mistake? Tell Us!: If you notice anything weird – like a game glitch, a wrong calculation on a bet, or a mistake in how money is handled – please let us know straight away. Don’t try to use any mistake to your advantage. We have the right to cancel any bets or winnings that happened because of a mistake and get back any money that was wrongly paid to you.
• Follow Our Lead: Please follow any reasonable instructions or rules we post on our site or that our support team gives you about using Our Services.
• Handle Your Money: You’re in charge of all bets placed from your account and any money you lose. Make sure you have enough money in your account before you bet. We don’t offer credit, so please don’t bet with money you can’t afford to lose. Also, you’re responsible for any taxes on your winnings that your local laws might require.
• Other Websites: If you click a link on our site that takes you to another website (like a payment service or an info site), whatever you do there is on you. We’re not responsible for what happens on those third-party sites, or for any problems or losses you might have from using them or trusting their content or services.

If you don’t stick to these responsibilities, we might have to pause or close your account, you could lose your money, and we might even need to take legal steps. We’ll decide what’s fair based on the situation.

Our Stuff is Our Stuff

Everything you see and use on Our Services – the software, the way our site looks, all the words, pictures, logos, sounds, videos, how data is put together, and all that good stuff (we call this “Our Content”) – belongs to us (this Website), or to the people who licensed it to us. It’s all protected by copyright, trademark, and other laws about creative ownership in the Philippines and around the world. The name and its cool logos are our trademarks.

• It’s Ours, Not Yours (to Own): When you use Our Services or see Our Content, you’re not getting any ownership rights. We (and our partners) own all of it.
• Your Permission to Use (Limited License): As long as you follow Our Rules, we give you a special, limited permission to use Our Services and Our Content just for your own fun, not for making money or for anyone else. This permission is just for using Our Services as they’re meant to be used, and it doesn’t let you:

• Change, copy, or try to figure out how Our Services or Our Content are made, or make new things based on them.
• Share, show, or spread Our Services or Our Content around, unless we say it’s okay in these rules or we give you written permission.
• Use any computer programs like robots or spiders to collect data from Our Services.
• Remove any notes about copyright or trademarks from Our Services or Our Content.
• Use Our Services or Our Content to make money, or for someone else, or in any way that Our Rules don’t allow.
• Try to “frame” our site or use our trademarks in hidden website text without asking us first in writing.

• Software: If we offer software for you to download or use, it’s our (or our supplier’s) copyrighted work. How you use it is decided by any special agreement that comes with the software. If there’s no special agreement, we’re giving you, the user, permission to use the software just to enjoy Our Services according to Our Rules, and nothing else.
• Things You Post (User-Generated Content): If Our Services let you post things (like messages in a chat), you’re giving us permission to use, change, share, and show that content anywhere in the world, forever, without paying you. You promise that you have the right to share what you post, that it’s true, that it doesn’t break Our Rules, and that you’ll cover us if we get into trouble because of what you posted. We don’t take responsibility for anything you or others post.
• We Keep Our Rights: Any permissions not clearly given to you in Our Rules are kept by us and our licensors. If you use Our Services or Our Content in a way you’re not supposed to, you could be breaking the law, and we might have to stop your permission and take other actions.

How Far Our Responsibility Goe

As much as the law in the Philippines allows, we (this Website, our bosses, staff, partners, and anyone else working with us – let’s call them “Website Team”) are not responsible for any big, unexpected problems or losses (like lost profits, lost data, or damage to your reputation) that happen because you used, or couldn’t use, Our Services or anything on them. This is true no matter why it happened (like a contract issue, an accident, or something else), even if we knew such problems might occur.

• “As Is” and “When Available”: We provide Our Services just as they are, and when they’re available. We don’t make any promises that they’ll always work perfectly, be secure, always be on time, have no mistakes, or be free from viruses. We also don’t promise that any results you get from using Our Services will be correct or reliable.
• Not Our Fault if Others Misbehave: We’re not responsible for what other users or third parties do, especially if it’s mean, illegal, or offensive. If you have a problem because of someone else’s actions, that’s on you.
• Tech Glitches: We’re not responsible for computer problems, internet issues, or other tech or human errors that might mess up your bets or transactions. This includes mistakes that show the wrong odds or game results. We’re also not responsible if your computer gets damaged or you lose data from using our site or downloading stuff from it.
• Things We Can’t Control (Force Majeure): The Website Team isn’t responsible if we can’t do what we promised because of things way outside our control – like natural disasters, wars, fires, floods, strikes, or major internet outages.
• Links to Other Places (Third-Party Websites): Our site might have links to other websites or show content from other companies. Please know that we’re not responsible for those other sites or their content – like if they’re accurate, legal, or good quality. If you click on a link and go to another site (like for payments or just information), whatever you do there is your own choice and risk. We won’t be responsible for any trouble or loss you have because you used or trusted those other sites or their services. This is a very important point to remember.
• Our Maximum Responsibility: If something does go wrong and it’s legally our fault, the most the Website Team will be responsible for is the smaller of these two amounts: (a) the total amount you bet through your account in the 6 months before the problem happened, or (b) Five Hundred US Dollars ($500.00) or the same amount in Philippine Pesos. This total limit won’t get bigger even if more than one thing goes wrong.
• Why We Have These Limits: We both agree that these limits on promises and responsibility are fair. They’re a key reason why we can offer Our Services to you at a reasonable cost.
• Local Laws Might Differ: Some places don’t allow certain promises to be excluded or responsibility to be limited for some types of damages. So, some of these limits might not apply to you. If that’s the case, our responsibility will be limited as much as the law allows.

Ending Our Agreement

This agreement starts when you say “yes” to Our Rules and keeps going until either you or we decide to end it, as explained below.

• If You Want to End It: You can decide to stop using Our Services and close your account anytime. Just get in touch with our customer support team. Make sure you don’t have any bets still waiting to be settled or any money you owe us. Once you ask, we’ll close your account and give you back any money that’s rightfully yours (after taking out anything you owe us or any standard withdrawal fees). We’ll do this as quickly as we reasonably can. We might need to check your ID first to make sure it’s really you and to keep things secure. Just so you know, we might have to keep some of your info even after you close your account, if the law says so or for good business reasons like preventing fraud.
• If We Need to End It: We have the right to pause or close your account and end this agreement, or stop you from using some or all of Our Services, at any time, without warning you first (though we’ll try to!), for any reason we think is fair. This could be because:

• You’ve broken any of Our Rules.
• We think you’ve been involved in anything sneaky, illegal, or unfair, like cheating, using stolen money, or making unfair chargebacks.
• The information you gave us turns out to be false, wrong, or incomplete.
• We find out you’re not old enough or don’t meet our other “Who Can Play?” rules.
• The law or government (in the Philippines or elsewhere) tells us we have to.
• Your account hasn’t been used for a long time (say, 12 months without logging in). We might call it a “dormant” account, try to contact you, and then close it, handling any leftover money according to our policy and the law.
• Any other reason where we feel it’s needed to protect Our Services, other players, or ourselves.

• What Happens When It Ends: If this agreement ends, for whatever reason:

• You won’t be able to use Our Services anymore.
• We’ll close your account. Any bets that haven’t been settled might be cancelled by us, or we might let them finish if the agreement wasn’t ended because of something bad you did.
• If we ended it because you broke Our Rules, did something fraudulent, or other banned things, we have the right to keep any money in your account (deposits and winnings) to cover our losses.
• You’ll need to pay us anything you still owe.
• We won’t owe you or anyone else anything for closing your account or keeping funds as described.
• Some parts of Our Rules will still apply even after the agreement ends – like the bits about who owns what, our disclaimers, who’s responsible for what, and how we handle disagreements.

• Letting You Know: While we can end things without notice, we’ll usually try to email you to let you know, unless it’s an emergency (like serious fraud or a security risk) where we need to act fast.
• Looking Into Things: If we’re thinking of closing your account because of suspicious activity, we might pause it while we investigate. We expect you to help us fully with any investigation. Our decisions about closing accounts and keeping funds are final, unless there’s a specific way to challenge it in Our Rules or by law.

Things You Shouldn’t Do

To keep https://luckycola365.com fun and fair for everyone, there are certain things you absolutely cannot do when using Our Services. Doing any of these “Prohibited” things is a serious break of Our Rules. If you do, we might have to immediately pause or close your account, you could lose all your money (including winnings and deposits), and we might even have to report you to the authorities or take legal action.

Here’s what’s not allowed:

• Anything Fishy (Fraudulent Activities):

• Don’t try to cheat us or other players. This includes things like using stolen credit cards, making fake payment claims, or asking for your money back from the bank without a good reason (chargebacks).
• Don’t give us false or misleading personal or payment information.
• Don’t team up with other players to cheat the game or us. This means no “chip dumping” (losing on purpose to give chips to someone), no sharing info about cards you shouldn’t, and no secret betting plans to trick us or other players.
• If you find a bug or mistake in our software, don’t use it to your advantage or to harm us or others. Tell us about it right away!

• Anything Illegal (Unlawful Activities):

• Don’t use Our Services for anything illegal, like washing dirty money, funding terrorism, or any other crimes. You promise that any money you put in your account is clean and not from illegal stuff.
• Don’t break any laws – local, national, or international, including those in the Philippines.

• Messing With Your Account (Misuse of Account):

• Don’t open more than one account for yourself, your home, your internet connection (IP address), or shared computer, unless we’ve specifically said it’s okay in writing.
• Don’t let anyone else use your account. You’re responsible for everything that happens on it.
• Don’t try to sell or give your account to someone else.

• Hacking or Cheating the System (Technical Abuse):

• Don’t use any computer programs, robots, spiders, scripts, or AI tools to play games or use Our Services, unless we’ve provided them or said it’s okay.
• Don’t try to take apart our software or figure out how it works.
• Don’t upload viruses, trojans, or anything else that could harm our site or other users’ computers.
• Don’t try to break into Our Services, our servers, or any connected computers or databases.
• Don’t try to overload our site with traffic (like denial-of-service attacks).

• Getting an Unfair Edge (Unfair Advantage):

• Don’t use special systems or devices to try and beat the game or trick the odds (like counting cards where it’s not allowed, or using betting systems in a way we think is abusive).
• Don’t try to misuse our bonuses or special offers, like opening many accounts just to get more bonuses. That’s not in the spirit of the game!

• Being Nasty (Abusive Behavior):

• Don’t use rude, mean, insulting, threatening, or nasty language when you’re talking on our site, like in chat rooms or to our customer support.
• Don’t act in a way that discriminates against people because of their race, religion, nationality, gender, sexual orientation, age, or disability.
• Don’t pretend to be someone else, especially not one of our team members.

• Getting Around Our Rules (Circumvention of Restrictions):

• Don’t try to use Our Services if you’re in a place where it’s not allowed (a Prohibited Jurisdiction) by using VPNs, proxies, or other tools to hide where you are.
• Don’t try to get around our security, age checks, or responsible gaming tools.

This isn’t a complete list of everything you shouldn’t do. We get to decide what behavior breaks Our Rules or is harmful to Our Services, other players, or our reputation. If we think you’re doing something prohibited, we’ll look into it, and we might have to get the police involved if it’s serious. We expect you to cooperate fully if we investigate.